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Email and Professional Communication

Favorite Article of the Week. Okay, maybe not the best article I have read, but poorly constructed emails definitely “grind my gears.”  A good start is the article by Getting Things Done. Also see Amy Gallo’s “Stop Email Overload” found in HBR blogs.

To the list, I would add:

  1. The out-of-context forward. This occurs when emails arrive in your in box with little or no context as to what the sender wants you to do with it.
  2. Not sending a “receipt” when there is a submission of important documents. For regular submission of documents, especially large files, it might be easier to set-up a drop-box, than to have these submissions enter the regular flow of emails.
  3. An easier way to format lists, when composing an email.
  4. Hitting send without proof reading.

…remember to hit the return key once in a while!

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